Due to issues at the gate with visitors not being added to residents’ visitors lists, a change has been made in procedures:
Envera will now attempt only 1 phone call to the person they are there to see. If there is no answer, the visitor will be asked to move from the kiosk and call their visitor. This will prevent cars backing up in the visitor’s lane.
Please put your visitors on your list. This includes Uber, Lyft, and taxi drivers. If you do not have their name, please be ready to answer your phone when Envera calls to verify.